PKHCleanShop.co.uk

Tel: 0118 930 3055
Email PKH
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Making A Purchase Making a purchase Making a purchase could not be easier. Just browse our store and add any items that you wish to into the trolley. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete your order.

We accept credit card payment through HSBC Secure ePayment. We do not charge for any item until it is ready to ship. Back order items are not charged until they are shipped. You may send credit card information via phone, fax, post or the internet.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertantly underpriced goods, or we are no longer able to supply a particluar product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

All orders are subject to PKHCleanShop.co.uk.co.uk Terms and Conditions, which are shown in Checkout prior to payment.
Shipping And Handling PKHCleanShop.co.uk.co.uk have chosen Parcel Force for the majority of deliveries. They offer a wide range of services and can cope with both domestic and business deliveries at a competitive price.

Standard delivery is 2 day at a cost of £4.75 (ex VAT). In addition to the standard delivery we can offer the following upgrades to meet your needs.

Next day £5.25 (ex VAT)
Next day by 12am £8.25 (ex VAT)
Next day by 10am £8.95 (ex VAT)
Next day by 9am £11.40 (ex VAT)

Should you require a Saturday delivery, this can be arrange for an additional £5.95 (ex VAT).

When your goods are dispatched an email will be sent to the logon mail address provided by you advising your tracking number and how to track your delivery online.

If you miss your delivery a card will be left and you can arrange for re-delivery or to pick up your parcel from the local parcel force counter.

Free delivery Please note that PKHCleanShop.co.uk.co.uk does not charge for delivery on any item(s) of machinery or orders over £350 ex VAT.
Back Orders If your item is not in stock, we will back order it for you. You will always be emailed and telephoned with the option to cancel your order if you would rather not wait.
Tax Charges 17.5% VAT is added.
HSBC Secure ePayments Buying goods and services online has become a familiar part of everyday life. Yet, hand in hand with the obvious convenience have come concerns for both buyers and sellers about payment security. In response, HSBC created Secure ePayments, a secure online service for card payment authorisation and settlement, utilising the latest security initiatives.

PKHCleanShop.co.uk.co.uk understand that trust is a key factor in keeping our customers satisfied. Providing an online shopping environment in which our customers have total confidence is essential for our success. With Secure ePayments you can feel confident by recognising the HSBC brand and having the guarantee that your payment details will not be divulged to any third party, including PKHCleanShop.co.uk.co.uk.

How Secure ePayments works - in brief:

1. You find a product and add it to your trolley, then proceed to Checkout.
2. Your order is encrypted and you are passed to the Secure ePayments server for payment.
3. You provide your cardholder and address details.
4. Your details are security checked and verified with the relevant card issuer.
5. You will receive a message in your browser window that your transaction is complete and PKHCleanShop.co.uk.co.uk receives a receipt.
6. PKHCleanShop.co.uk.co.uk checks and fulfills the order.
Privacy Policy PKHCleanShop.co.uk.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

We may from time to time send you information on our products or news on industry developments. If you do not wish to receive this information, please send an e-mail using the link from this site and placing the word 'unsubscribe' in the subject box.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm


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